Terms of Service

Last Updated: October 28, 2026

Welcome to ERP Cakrawala Merdeka. These Terms of Service govern access to and use of the ERP system available at https://erp.cakrawalamerdeka.com/.

By accessing or using the system, users agree to comply with these terms and all applicable laws and regulations.

1. Purpose of the Service

ERP Cakrawala Merdeka is an electronic system designed to support administrative processes, information management, and organizational operations through its available features.

Access to specific modules and functions may vary according to system configuration, user roles, and permissions assigned by the organization.

2. User Accounts and Access

Users must:

  • Provide accurate information when required to create or maintain an account.
  • Keep usernames, passwords, and authentication credentials confidential.
  • Avoid sharing accounts with unauthorized individuals.
  • Promptly report suspected account compromise or unauthorized activity.
  • Use the system only within their assigned roles and permissions.

The system administrator may restrict, suspend, or revoke access when reasonably necessary for security, policy enforcement, changes in authorization, or legal compliance.

3. Acceptable Use

Users may use the system only for lawful purposes consistent with its intended functions.

Users must not:

  • Access data or modules without authorization.
  • Damage, disrupt, or interfere with system operations unlawfully.
  • Upload malicious code or attempt to compromise system security.
  • Use the system for fraud, unlawful activities, or conduct that harms others.
  • Copy, distribute, or misuse information belonging to others without permission.
  • Circumvent authentication mechanisms, access restrictions, or security controls.

4. Data Ownership and Confidentiality

Information entered into the system remains subject to the rights and authority of its lawful owner or the party entitled to control it.

Users are responsible for ensuring that they have the necessary authority to enter, access, modify, or share information through the system.

Confidential company, customer, employee, transaction, and operational information must be handled in accordance with applicable organizational policies and legal requirements.

5. System Availability and Maintenance

We make reasonable efforts to maintain the system and keep it operational. However, access may be interrupted due to maintenance, updates, network problems, infrastructure failures, security incidents, or circumstances beyond our reasonable control.

Where reasonably possible, planned maintenance may be communicated to affected users in advance.

We do not guarantee uninterrupted, error-free, or continuously available service.

6. User Responsibility and Data Accuracy

Users are responsible for the accuracy of information they enter and the actions performed through their accounts.

Reports, calculations, and other information generated by the system should be reviewed and verified before being used for significant business decisions, payments, or legal and regulatory obligations.

7. Limitation of Liability

To the extent permitted by applicable law, the system operator shall not be liable for losses arising from user input errors, unauthorized account use, misuse of access privileges, service interruptions, or use of the system contrary to these terms.

Nothing in these Terms of Service excludes or limits liability that cannot lawfully be excluded or limited.

8. Suspension and Termination

Access may be suspended or terminated when necessary to protect system security, prevent misuse, address violations, or comply with legal requirements.

Users whose authorization has ended must stop accessing the system and handle any information in their possession according to applicable organizational policies and legal obligations.

9. Changes to These Terms

We may revise these Terms of Service to reflect changes in system functionality, operational procedures, or applicable laws.

The latest version will be published on this page. Continued use of the system following an update is subject to applicable law and any required notice or consent.

10. Governing Law

These Terms of Service shall be interpreted in accordance with the laws of the Republic of Indonesia, subject to any mandatory legal provisions that apply.

11. Contact Information

For questions regarding these Terms of Service, please contact:

Users are expected to comply with these terms and any relevant internal organizational policies when using ERP Cakrawala Merdeka.

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